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In Stoke-on-Trent, the number of employees in Bet365 is more than any other private player. Since it was founded in 2000, it has more than 35 million users worldwide, having its company’s registered office in Gibraltar. The online bookmaker is the brainchild of Denise Coates, who in order to launch the business website in 2001, borrowed £15 million from RBS.

Since then, with in the online betting industry, Bet365 has emerged as a force to be worked out.  Denise, with a huge share of 50.1%, is now the company’s major stakeholder. Her brother, John, and father, Peter Coates are the other stakeholders in the company, who run the business alongside Denise. Bet365’s total gambling earnings increased by 26% to £2.72b, in 2018.

The Independent Adjudication Betting Service or IBSAS, affiliates the online bookmaker.

Countries that Welcome Bet365

In spite of being banned in 47 countries including France, American Samoa, Hong Kong, Poland, Portugal, and South Africa, Bet365 is legal in a number of European nations.

Bet365 Licensing & Safety

The UK Gambling Commission gives licenses to organisations who have a proven track record in maintaining a fair, secure, and safe betting environment and fully regulates and licenses Bet365. ESSA Sports Betting Integrity, GamCare, Gamble Aware, and the Independent Betting Adjudication Service are a number of trustworthy industry bodies which Bet365 is associated with.

in terms of delivering a safe and secure betting environment, Bet365 has exceeded customer expectations, due to these partnerships. In Bet365, encryption is achieved for the data using a Thawte SSL Web Server Certificate, that helps promises privacy of the customer.

Betting Interface and Website Layout of Bet365

The desktop website, that was switched to HTML5 in late 2016, after previously being Flash driven, provides with an interface, rich with features, that too at faster speeds, and is one of the best we’ve seen.

The sports navigation panel is in the left column and is usable throughout the website, though it doesn’t load subcategories. Instead, the available leagues are displayed in the centre column, when you select a sport. The leagues you wish to view may be selected then and there. When you wish to view numerous leagues at once, his is a great feature, but if you’re only looking up one market, it does take longer than a typical drop down menu. Odds for different sports can’t be displayed at the same time, at present.

To view additional betting markets for the selected fixture, you can click on the > icon, when viewing the odds. For Avoiding unnecessary page reloads, the additional odds are dynamically displayed on the same page.

To view the form guide for the participants, you can also click on a stats icon, for selected sports. By this, a statistics window is launched that provides an abundance of data of form and fixture history for the two sides.

The betting slip is maintained as you navigate around the website and operates much like an online shopping cart. It is displayed to the right of the odds display. It features a ‘Show all Multi Bets’ tab, which displays numerous combinations of multibets using items in your bet slip, when selected. The functionality with Trixie, Yankee, Super Yankee, Heinz, etc., available, will be appreciated by the multi betting fans.


  • Top-notch interface
  • The best in-play betting line-up of any bookmaker we’ve surveyed
  • Incredible betting selection, especially on football
  • Quick to provide markets for upcoming fixtures
  • Competitive bookmaker margins compared to other Australian-licensed bookmakers
  • Low minimum deposit
  • Small minimum stake amount
  • Low minimum withdrawals by bank account now that bet365 has expanded into Australia
  • Good selection of deposit and withdrawal methods
  • Access to a substantial depository of statistics
  • Video and audio feeds during many live events
  • Excellent customer service


  • Live online betting is no longer available to Australian punters due to the Interactive Gambling Act1
  • Has been known to suspend or limit the accounts of successful punters
  • Fewer weekly bookmaker promotions than other leading Australian-licensed services

Bet365 Sign-up Procedure

It is very easy to sign up with Bet365. Firstly, you need to get registered with the website. For the first-time users, their personal information is needed. The users with a promo code should feed it in the relevant field, during the registration process, to be entitled for the welcome bonus. Users may choose a username and password, once they have submitted all the required info.

This completes the registration process and the users are directed to the deposits page, where they may choose their deposit amount, deposit method, and their preferred currency.

The user’s Bet365 account has to be verified, in the final step.

Bonuses & Promotions in Bet365

The UK regulated books have a different bonus structure as compared to what a player at a North American facing book expects. Like a number of books, subject to certain conditions, a sign up bonus is offered by Bet365, matching 100% up to a certain amount. A good idea is to check the Bet365 website from time to time, as the specifications change often.


The promotions are considerably more regular than bonuses, throughout the European market. In a robust competitive climate, they’re a better promotional tool. Even though Bet365 offers their even share of these promotions, but due to the seasonal sports, as well as in reaction to the competitors, they’re constantly changing.

Bet365 Deposit Options

Users may choose any of the payment methods to make deposits, including all the e-wallet systems, debit and credit cards, and prepaid vouchers accepted by the website. In order to deposit funds, users need to visit the Deposit page of the website. Once there, they can update or select their payment details. All deposits are without charge. The deposit method decides the deposit limit.


The website also stores card details in order to ensure smooth checkouts, for users using debit or credit cards for transactions. The Quick Deposit facility of the website can be used by the gamblers not having enough money in their accounts while placing a bet, where they need to enter their CV2 number and the money from their card will be instantly transferred to the account.

Methods for Fund Deposit in Bet365

The payment method used will decide the processing time for deposits.

Mostly, payments are denied due to either of the following three reasons:
a)-the user entered wrong payment details,
b)-the CV2 number entered does not match the number saved on the website,
c)-the issuing company does not support transactions with gaming companies.


Min: $10
Max: $30,000 (Free).

Min: $10
Max: $38,000 (Free).


Min: $20
Max: $50,000 (Free).


Min: $10Max: $1,000 (Free).


Min: $10
Max: $10,000 (Free).

Bank Wire
Min: $50
Max: $100,000 (Free).


Min: $1,500
Max: $80,000 (Free).

Skrill 1-Tap
Min: $10
Max: $13,000 (Free).


Min: $10
Max: $38,000 (Free).

Min: $20
Max: $50,000 (Free).

Min: $10
Max: $30,000 (Free).

Min: $10
Max: $30,000 (Free).

Min: $1,500
Max: $80,000 (Free).

Min: $40
Max: $50,000(1 Free every 28 days or $9.00.)


Bet365 Withdrawal Speed/Options

Transactions of the withdrawal can take up to 12 hours and 28 days, according to the method used. The withdrawal is free of cost. Any amount can be withdrawn by the users at a time, in the range of £5-£100,000. By using a number of options such as bank transfer, credit and debit cards, and e-wallet systems. For this, users click on the withdrawal link in their account.


Before withdrawing funds, users must remember to get wagering requirements cleared. Additionally, the website charges a withdrawal fee in case the money has not been used for placing bets. When withdrawing funds, users will have to use the same method they used when depositing money. Members can cancel withdrawal requests before the process is initiated.

List of Games to Bet on Bet365

  • Football (soccer)
  • Horse Racing
  • Tennis
  • Golf
  • Boxing
  • Cricket
  • US Football
  • Basketball
  • Motor Sports
  • Rugby
  • Snooker
  • Darts

List of Just a few of the wagers for an Upcoming match on Bet365

  • Full Time Result
  • Double Chance
  • Correct Score
  • Half Time/Full Time
  • Total Goals
  • Both Teams to Score
  • Draw No Bet
  • Winning Margin
  • Handicap Result
  • First Goalscorer
  • Anytime Goalscorer
  • Time of First Goal

Bet365 Mobile App


  • Intuitive design
  • Ease of access
  • Live bets
  • Upcoming events info

Clearly, since its introduction in the early years of this century, sports betting has persisted. The mobile app in which we dip into has it all. While not flashy, it shines through with ease of use and higher performance. Deposit and withdrawal is easy and can be performed using mobile phones. Users can watch live sports action, use cash out, check live scores, access stats, and wager, and all of it with any trouble at all.

In this betting platform, the app brings everything we want to our mobile devices while making it much more fun to use.

Support for the Customer

The customer support agents seem at all times to convey a most affable mood to us. On many levels, they exude trust and professionalism. Live Chat cut it off just fine for us from the different ways to get in touch with customer support. But then, if you try to state your case, a simple phone call can do miracles. We know the line is open 24/7 and my question is answered by a highly qualified operator. We are told that reaching out for help is always good thinking because the support team at bet365 has supported me over and over again to get around mischievous little issues.

Service to the Customer

OPERATION HOURS: Customer Service & Duty 24 hours a day, 365 days a year, 7 days a week.
Wagering online on 24/7/365

CUSTOMER SERVICE STAFF: Representatives of Bet365 customer service are usually well-rated by participants.

CUSTOMER SERVICE PHONE : +44 1782 684757

MOST COMMON COMPLAINT : here is a lack of support for some areas.



The Verdict

Bet365’s service is worth taking all the marbles. If we had to reload our bankroll, we’d reload our money because we feel it’s in the right place. Every time we decided to withdraw, the payout was processed in a timely and transparent manner. It seems to us that the customer support team has addressed our questions as quickly as possible. We fell in love with the mobile app and downloaded Android’s native version. We would define what we saw as the top-of – the-line product from bet365’s betting website and we definitely come back for more.


The Main reasons that we use this betting platform so much have been highlighted.

  • Commission has licensed them. We never have any reason to complain about how we are handled as a customer.
  • The platform design is done effectively by keeping ease of use in mind. Without any difficulty, we will find what we are searching for.
  • On the same page, we can bet on sports and play casino games. We can play bingo and poker as well.
  • There are plenty of options available to deposit money into our online account. Typically, we use debit card or credit card, but in the past we also used e-wallets like PayPal and Neteller. Deposit is free of cost.
  • The minimum deposits are quite low, so we are not forced to deposit more than we want. And if we want to deposit larger amounts, the limit is more than enough high.
  • It is a painless process to withdraw our winnings. The first time we withdraw, we have to provide some documents to confirm our identity, but that is only one-off. Then we can withdraw whenever we want, and usually within a day or two we get our money.
  • Desktop computers, tablets or smartphones can be used to bet and play. There is a website’s mobile version, plus dedicated sports betting and casino games software.
  • Monthly promotions and discounts are available. These are all listed on the website of Bet365, and we usually receive emails with information of the latest ones. The terms and conditions are almost always very reasonable and easy to understand for these deals and offers. You’re not getting secret clauses at some places designed to trick you like.
  • They’ve got a live chat feature that works as it should. Like so many other locations, it is not down half the time. And the staff we’re talking with are knowledgeable and helpful.